Case Study: Genesis Security Services reduces false positives with Actuate

Genesis Security Services - Customer Case Study

Genesis Security Services, a company with over 20 years of experience in alarm monitoring and remote guarding, was struggling in early 2020 with a high volume of false positive motion alerts at its Monitoring Center. The influx was costly and threatened profitability, so the customer looked to Actuate for an analytics solution that could better separate false alerts from true threats.

Actuate implemented its AI analytics software to improve detection accuracy and operator efficiency without requiring hardware. The results were significant: false positives dropped by 97%, downtime was minimized through daily camera status reports, and Genesis gained better real-time insights and cost savings that could be passed on to customers.

Genesis Security Services

Yasel Morales

Director of Technology