Case Study: Contract Security Company achieves 75% faster reporting and real-time guard tracking with Actsoft TeamWherx™

With more than 1,300 security officers in its employ, this contract security company provides protection to more than 150 customers throughout the U.S

Contract Security Company, a contract security provider with more than 1,300 officers serving over 150 customers in 22 states, struggled to verify that guards arrived on time and completed rounds across dispersed job sites. They engaged Actsoft and its TeamWherx™ solution (including Wireless Forms, GPS tracking, and mobile timekeeping) to gain visibility into officer locations and activities.

Actsoft implemented Wireless Forms, GPS tracking and field time punches through TeamWherx™, giving dispatchers near real-time locations, offline-capable reporting, and immediate access to who was on the clock. The result: reporting efficiency improved by at least 75%, constant visibility into staff movements, better self-policing by guards, verifiable proof of rounds for clients, and stronger customer relations.