Case Study: Vehicle Body Work Company achieves faster job turnaround, 40% field workforce growth and lower operational costs with Actsoft's TeamWherx™

Vehicle Body Work Company - Customer Case Study

Vehicle Body Work Company, a field-service auto detailing and repair business, was struggling with high volumes of data and an inadequate mobile resource management solution that failed to support process change or internal data analysis. They selected Actsoft and its TeamWherx™ product to address these gaps and modernize their field operations.

Actsoft implemented TeamWherx™—including wireless forms with photo capture, GPS tracking and mobile timekeeping—to streamline dispatching, job tracking and reporting. The solution delivered a much faster job turnaround, drastically reduced operational costs, enabled nearly a 40% increase in the field workforce, improved customer transparency and feedback, and provided exemplary ongoing support.