Case Study: Metro Fire Equipment achieves operational efficiency and payroll accuracy with Actsoft's Comet Tracker

Single Source for Fire Protection and Prevention

Metro Fire Equipment, a family‑owned full‑service fire protection company serving Arizona since 1972, faced operational and personnel challenges that were costing the business thousands of dollars per year. With no visibility into their fleet, inaccurate employee hours, declining customer satisfaction, and key accounts requiring GPS tracking, Metro Fire needed a solution that combined GPS tracking with timekeeping and QuickBooks™ integration. They turned to Actsoft and implemented the Comet Tracker system.

Actsoft’s Comet Tracker gave Metro Fire real‑time GPS visibility, travel history and landmark reporting plus wireless clock‑in/out tied into QuickBooks™, enabling accurate timekeeping and operational metrics. As a result, Metro Fire streamlined payroll, increased employee accountability, detected and eliminated fraudulent expense and time entries, and improved service operations—saving money previously lost to fraudulent operating costs and ensuring technicians are paid only for hours actually worked.

Metro Fire Equipment

Theresa Sprickerhoff

Employee Relations Representative