Case Study: Leading Shuttle Service Company achieves 50% productivity boost and monthly cost savings with Actsoft's TeamWherx

Shuttle service that gives locals an alternative to public transportation via handicap-accessible buses they can use to run errands or get to appointments

Leading Shuttle Service Company, a handicap-accessible on-demand driving service, faced the challenge of monitoring many vehicles and passengers on a limited operating budget while managing driver safety, vehicle maintenance and liability risk. They turned to Actsoft’s TeamWherx™ to find a cost-effective way to oversee fleet operations and driver conduct.

Actsoft implemented TeamWherx™ GPS-tracking devices and job-dispatching tools, giving dispatchers live vehicle locations, speed and idle-time data, and wireless forms for task verification. The solution improved dispatch efficiency and on-time service; productivity and efficiency rose by 50%, saving the company hundreds of dollars each month while reducing operational risk.