Case Study: Police Department improves accountability and response times with Actsoft's TeamWherx

Serving more than 400,000 citizens, this police department is responsible for overseeing all civil processes, traffic law enforcement, and neighborhood patrols

Police Department, which serves more than 400,000 citizens, faced challenges monitoring deputies 24/7, verifying patrol locations, and restoring community trust as call volume rose and visibility declined. To increase integrity and oversight, the precinct selected Actsoft’s TeamWherx™ GPS tracking solution to provide continuous location visibility and patrol verification.

Actsoft implemented TeamWherx™ features such as real-time location tracking, breadcrumb trails, geofences, and historical reports, enabling supervisors to view travel history, speed, and near‑real‑time positions. The solution improved response times by allowing dispatch to send the closest deputies, increased trust through scheduled‑patrol reporting, and strengthened accountability—an instance where TeamWherx™ revealed an officer was at home during a shift prompted changes to department regulations.