Case Study: Security One achieves timelier reporting and enhanced officer safety with Actsoft

Security One - Customer Case Study

Security One, a large contract security provider serving Fortune 500 firms and public institutions across the Southeast and Midwest, needed to replace paper-based officer reporting to speed up and improve the quality of information for clients while also enhancing officer safety. Because officers work on client premises the solution had to be mobile, environmentally friendly and require no major infrastructure changes, so Security One selected Actsoft’s mobile GPS reporting solution using smartphones and tablets.

Actsoft deployed a system that lets officers collect data, take photos, and send customized reports and GPS locations directly to supervisors and clients, integrating with Security One’s existing systems. The Actsoft solution delivered richer, timelier reports, strengthened officer safety through location tracking, eliminated redundant tasks to increase efficiency, and gave Security One the ability to tailor reports to client needs—setting them apart from competitors.

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