Case Study: RX Express Pharmacy achieves a 100% operational turnaround and improved driver accountability with Actsoft's Comet Fleet

RX Express Pharmacy - Customer Case Study

RX Express Pharmacy, a closed-door pharmaceutical supplier in Northern California, faced growing delivery and driver-management problems: no way to track drivers, verify deliveries, or accurately record mileage. Operations Manager Ted Barrett selected Actsoft’s Comet Fleet solution to add GPS tracking, improve accountability and dispatching, and manage the entire mobile workforce.

Actsoft’s Comet Fleet gave RX Express real-time location, a “Closest-to” dispatch feature, and GPS history for driver verification, producing what Barrett called a “100 percent turnaround” in efficiency and accountability. The telematics data helped prove a missed delivery, supported the pharmacy in terminating a noncompliant driver, and contributed to winning a subsequent legal challenge—demonstrating clear operational and legal impact from Actsoft’s solution.

RX Express Pharmacy

Ted Barett

Operation Manager