Case Study: Quality Tire achieves increased productivity and real-time field visibility with Actsoft's Advanced Wireless Forms

Quality Tire - Customer Case Study

Quality Tire, Utah’s largest Michelin OTR tire dealer, struggled to monitor service driver locations, manage field paperwork, and send completed forms to the office, relying on time-consuming phone calls and excessive paper processes. To address this, Quality Tire turned to Actsoft and implemented Actsoft’s Advanced Wireless Forms with support from Actsoft’s Professional Services team.

Actsoft built a simple wireless form for technicians that captures photos, customer signatures, and time-stamped GPS locations, and feeds data into a specialized dashboard for KPI reporting. The Actsoft solution eliminated lost data and paperwork, enabled instant field-to-office transmission, reduced downtime, increased productivity, and made daily work tracking and business decision-making far easier.

Quality Tire

Melissa Cornelius

Mobile Operations Coordinator