Case Study: Plumbing Services Company achieves faster emergency response and fuel savings with Actsoft TeamWherx

Plumbing Services Company - Customer Case Study

Plumbing Services Company, a nearly 100‑year‑old 24/7 full‑service plumbing provider, was struggling with rising fuel consumption and suspected personal use of company vehicles when technicians took trucks home for emergency calls. They needed a cost‑effective, easy‑to‑use way to track vehicle locations and monitor usage, so they turned to Actsoft and its TeamWherx solution.

Actsoft implemented TeamWherx as a low‑cost, in‑vehicle GPS and fleet‑tracking system (with no monthly contract or installation fees), immediately increasing employee accountability and enabling managers to find the nearest available plumber for faster dispatch. The Actsoft solution improved response times and customer satisfaction, reduced fuel costs, and allowed monitoring of driving behaviors (speed, hard stops, idling) to curb misuse and extend vehicle life.