Case Study: Pickaway Plains Ambulance achieves a 30% efficiency increase and near‑real‑time dispatch with Actsoft

Pickaway Plains Ambulance - Customer Case Study

Pickaway Plains Ambulance, an emergency and non-emergency medical transport provider in Circleville, Ohio, needed a reliable way to locate drivers and monitor vehicle maintenance after their previous GPS service proved unreliable. They worked with Actsoft and implemented Comet Fleet’s GPS tracking technology to get accurate, up-to-date vehicle locations and automated maintenance alerts.

Actsoft’s Comet Fleet gave Pickaway Plains near-real-time tracking and scheduled maintenance notifications, letting dispatchers quickly assign the closest vehicle, provide arrival estimates to customers, and reduce missed or mixed communications. Since installation, Pickaway Plains Ambulance reports at least a 30% increase in operational efficiency, reduced time and fuel waste, and improved fleet longevity through timely preventative maintenance.

Pickaway Plains Ambulance

Candy Vanfossen

Dispatch Manager