Case Study: Non-Emergency Medical Transport Company achieves 10% efficiency gain and better patient punctuality with Actsoft's TeamWherx

Non-Emergency Medical Transport Company - Customer Case Study

Non-Emergency Medical Transport Company, which provides patient rides to medical appointments, needed greater driver accountability and on-time performance to retain and grow business while also verifying driver and vehicle safety. To solve scheduling, safety and asset-control challenges they turned to Actsoft and its TeamWherx™ solution, including GPS Tracking and Job Dispatching.

Actsoft implemented TeamWherx™ with GPS display, customized landmarks/geofences, automatic alerts and proximity-based Job Dispatching to enable instant rerouting and more drop-offs per day. The company saw measurable gains — about 10% improved efficiency and $100–$500 in monthly cash savings — plus better punctuality, 24/7 vehicle monitoring that allows overnight vehicle use, and automatic alerts to prevent theft or misuse.