Case Study: NAPA Auto Parts reduces idle time and saves $20,000/year with Actsoft Encore

Napa Auto Parts - Customer Case Study

NAPA Auto Parts in southern Louisiana, owned by Jeff Boone, was struggling with excessive driver downtime and little visibility into deliveries—over 50 idle hours out of 450 run-hours in the first week—forcing consideration of hiring more staff. To improve accountability and reduce idle time, Boone deployed Actsoft’s Encore with OBDII devices across his delivery fleet.

Actsoft’s Encore tracked vehicle activity and gave dispatchers live location and status information, which streamlined deliveries and tightened driver accountability. Over two years Boone’s stores cut idle-related costs (about a 10% fuel savings), reduced delivery time by roughly three minutes per stop, improved customer service, and saved an estimated $20,000 annually; Boone reports a rapid payback and a very strong return on investment from Actsoft.

NAPA Auto Parts

Paul Headly

Vice President and General Manager