Case Study: Medical Transport Company achieves 30% efficiency increase and faster dispatch with Actsoft's TeamWherx

Medical Transport Company - Customer Case Study

Medical Transport Company, a provider of emergency and non‑emergency patient transport, needed an accurate, up‑to‑date way to locate the closest available drivers when calls came in and an easy method to monitor vehicle maintenance. They engaged Actsoft and its TeamWherx™ GPS tracking solution to solve these real‑time dispatch and upkeep challenges.

Actsoft implemented TeamWherx™ to provide near real‑time vehicle location, proximity‑based dispatching and automated maintenance alerts. As a result, the company can dispatch ambulances faster, give customers reliable ETAs, reduce mixed or missed communications and save time and fuel—achieving at least a 30% increase in efficiency—while prolonging fleet lifespans through scheduled maintenance alerts from Actsoft.