Case Study: Lenoir City Utilities Board achieves $1,000/month savings and improved fleet visibility with Actsoft's Comet Fleet

Lenoir City Utilities Board - Customer Case Study

Lenoir City Utilities Board (LCUB), a full-fledged utility serving Lenoir City, Farragut, Knoxville and surrounding areas in the Tennessee Valley, needed a way to track a dispersed workforce and fleet operating across remote regions. With driver safety a concern and a desire to dispatch the closest worker to incidents, LCUB turned to Actsoft and implemented its Comet Fleet solution.

Actsoft’s Comet Fleet enabled LCUB to monitor driver whereabouts, dispatch the nearest technician, track vehicle mileage and wear, and resolve customer disputes about service or speeding. The system improved safety and response times and saved LCUB an estimated $1,000 per month; Operations Manager Mitch Ledbetter reports Comet Fleet has “helped out our organization tremendously” and LCUB recommends Actsoft to others.

Lenoir City Utilities Board

Mitch Ledbetter

Operations Manager