Case Study: Ingles Markets achieves up to 20% efficiency gains and $500/month savings with Actsoft's Encore

Ingles Markets - Customer Case Study

Ingles Markets, a national supermarket chain with more than 200 stores across six Southeastern states, faced the challenge of tracking drivers, vehicles and technicians spread over a large geographic footprint. To improve visibility and control, Ingles deployed Actsoft’s Encore solution for mobile tracking and workforce management.

Actsoft’s Encore gave Ingles real‑time location tracking, mobile office tools for field technicians, clock‑in/clock‑out verification, and automated maintenance alerts for its fleet. As a result Ingles increased efficiency by as much as 20%, saved up to $500 per month, located employees faster, reduced unauthorized roaming, and streamlined vehicle maintenance.

Ingles Markets

Becky Abreu

Maintenance Supervisor