Case Study: Multi‑State HVAC Servicing Company achieves 30% efficiency gain and faster invoicing with Actsoft TeamWherx™

HVAC Servicing Company - Customer Case Study

HVAC Servicing Company, a multi-state commercial and industrial repair and installation firm, faced daily operational slowdowns from time-consuming work tickets and order forms and lacked a reliable way to verify technician on-site times. They turned to Actsoft and its TeamWherx solution (including Wireless Forms and GPS Tracking) to modernize field data capture and workforce oversight.

Actsoft implemented TeamWherx with GPS Tracking, Wireless Forms, photo capture and reporting so technicians could submit job data in near real-time and supervisors could review breadcrumb trails and stop times. The result was a marked productivity boost — an estimated ~30% increase in measurable efficiency — faster job-to-job movement, greatly accelerated invoicing, and indisputable visibility into employee locations and activity.