Case Study: Georgia Medical Transportation achieves 30% routing efficiency improvement with Actsoft Encore

Georgia Medical Transportation - Customer Case Study

Georgia Medical Transportation, a non-emergency medical patient transport provider in Loganville, Georgia, covers nearly 1,000 square miles across ten counties and multiple urban areas. They needed a way to track when drivers were on the clock, know the location and status of all vehicles, monitor vehicle treatment, and ensure patient safety—so they selected Actsoft’s Encore asset-management solution.

Actsoft implemented Encore to provide real-time vehicle location, routing, scheduling and historical verification. Using Actsoft’s system, Georgia Medical Transportation streamlined daily operations, improved routing efficiency by about 30%, eliminated time-consuming location calls to drivers, and uses Encore’s history feature to verify pickup times and resolve disputes.

Georgia Medical Transportation

Bob Hale

President