Case Study: Full-Service Fire Protection Company achieves payroll accuracy and field accountability with Actsoft

Full-Service Fire Protection Company - Customer Case Study

Full-Service Fire Protection Company, a full-service fire protection firm providing installation, service, tenant improvements, and fire alarm system design, was losing thousands of dollars annually due to operational and personnel issues. With no visibility into its fleet, inaccurate employee hours, and declining customer satisfaction, the company needed GPS tracking plus timekeeping that could integrate with third‑party payroll and accounting systems — so they engaged Actsoft and its Mobile Workforce Plus solution.

Actsoft implemented Mobile Workforce Plus to provide GPS tracking, mobile timekeeping, wireless forms, travel histories and a landmark feature that shows time in the office versus the field. The solution streamlined payroll by replacing manual timesheets with one‑button mobile time entries integrated into the accounting system, reduced paperwork, improved field accountability and operational metrics, and saved money previously lost to fraudulent operating costs.