Actsoft
140 Case Studies
A Actsoft Case Study
CSM Corporation, a Minneapolis-based real-estate company managing over 100 properties (including 39 hotels and 3,000+ apartments), faced limited visibility into its maintenance fleet: they couldn’t see crew locations in real time, track daily mileage, send service orders to the nearest driver, receive vehicle maintenance alerts, or set geofence notifications. To address these gaps, CSM turned to Actsoft and its Encore solution.
Actsoft’s Encore provided real‑time vehicle tracking, geofencing, automated maintenance alerts, mileage monitoring, and the ability to dispatch work orders to the closest technician. As a result, CSM reported a 30% increase in daily productivity, improved driver accountability, roughly $500–$1,000 in monthly fuel savings, and reduced costly vehicle repairs.
Tracy Pomeroy
Operations Coordinator