Case Study: Comfort Pest Control achieves paperless reporting and faster field service with Actsoft's Advanced Wireless Forms

Comfort Pest Control - Customer Case Study

Comfort Pest Control, a Dunkirk, NY pest-control company, struggled with manual, paper-based reporting—entering annual reports, updating online calendars and keeping searchable job records by hand. They worked with Actsoft’s Professional Services and adopted Actsoft’s Advanced Wireless Forms to implement a wireless, paperless solution that would streamline reporting and create searchable records.

Actsoft’s Professional Services deployed Advanced Wireless Forms, giving Comfort Pest Control near real-time visibility into jobs, searchable/sortable reports, and the ability to email completed documents to customers and staff. The change saved hours per day, improved customer communication, increased field time and revenue, and delivered an immediate ROI by enabling the team to service many more homes each day thanks to Actsoft.

Comfort Pest Control

Ken Drummond

Owner