Case Study: Civil Engineering and Surveying Services Firm achieves complete field visibility and reduced downtime with Actsoft's Mobile Workforce Plus

Civil Engineering and Surveying Services Firm - Customer Case Study

Civil Engineering and Surveying Services Firm, which provides documentation for public, commercial, and private clients, faced slowing workflows as manual processes and excessive paperwork hindered productivity and made it difficult to locate field staff and retain accurate job data. To address these challenges they partnered with Actsoft and adopted Mobile Workforce Plus, including Wireless Forms, to replace paper processes and improve field-to-office communication.

Actsoft’s Professional Services team merged two paper forms into a single digital Wireless Form on Mobile Workforce Plus and built a custom report to surface collected data. The Actsoft solution gave the firm end-to-end visibility—GPS location tracking, photo attachments, customer signatures, and instant transmission of forms—eliminating data loss, reducing downtime and paperwork delays, improving accountability, and delivering measurable time and cost savings along with better operational efficiency and customer service.