Actsoft
140 Case Studies
A Actsoft Case Study
All Systems, Inc., a family-owned commercial and residential HVAC company in Cumming, Georgia, faced unreliable timekeeping because mobile technicians submitted timesheets on the honor system with no way to verify hours at job sites. To solve this, All Systems, Inc. engaged Actsoft and deployed its Comet Fleet GPS tracking service to gain visibility into technician locations and job-site attendance.
Actsoft’s Comet Fleet provides near real-time GPS location and stores timestamped reports showing when technicians arrived and how long they stayed, allowing All Systems, Inc. to verify timesheets, reduce the risk of overpayment, and keep staff accountable. The solution also improved operational efficiency by enabling management to assign new work orders based on proximity and allowed quick, definitive resolution of customer punctuality disputes.
Alex Crawford
Vice President of IT