Case Study: Ace & A Heating and Air Conditioning achieves 20% efficiency gains and $100–$500 monthly savings with Actsoft's Comet Tracker

Ace & A Heating and Air Conditioning - Customer Case Study

Ace & A Heating and Air Conditioning, a residential and light-commercial HVAC service in Lawrenceville, GA, faced inefficient routing, rising fuel costs, limited driver monitoring and difficulty proving technician whereabouts or instantly rerouting the nearest tech. To solve these challenges they implemented Actsoft’s Comet Tracker.

Actsoft deployed Comet Tracker’s real-time live view map, instant dispatching and supervisor time-entry/mobile clock-in features to monitor and reroute technicians on the fly. As a result, Ace & A reported a 20% increase in efficiency, $100–$500 in monthly savings from better routing, improved customer dispute resolution via precise location logs, and overall higher productivity thanks to Actsoft’s solution.

Ace & A Heating and Air Conditioning

Mike Owens

Office Manager