Actsoft
140 Case Studies
Case Study: Abbey Road Home Care Services achieves 50% efficiency gains and accurate mobile staff tracking with Actsoft's Comet Tracker
A Actsoft Case Study
Abbey Road Home Care Services - Customer Case Study
Abbey Road Home Care Services, Inc., a private home-care provider in Mattapan, Massachusetts specializing in elderly one-on-one care, needed a reliable way to verify that staff were on-site for scheduled visits and that reported visit times were accurate. To address these challenges they turned to Actsoft and its Comet Tracker solution.
Actsoft implemented Comet Tracker’s GPS tracking and integrated timekeeping so supervisors could see staff locations in real time and feed visit hours directly into payroll. The system let Abbey Road Home Care identify misreporting or underperforming employees, resolve “no-show” complaints by confirming arrivals and visit lengths, reduce payroll processing time, and increase operational efficiency by roughly 50%, yielding significant monthly cost savings.
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