Case Study: Family-owned HVAC company achieves accurate timekeeping and verified job-site tracking with Actsoft's TeamWherx

A family-owned and -operated HVAC servicing company that specializes in both residential and commercial properties

HVAC Company, a family-owned commercial and residential HVAC service, struggled for years with an honor-based employee timekeeping system that left them unable to verify whether reported hours were actually spent at job sites. To fix this, they adopted Actsoft’s TeamWherx mobile timekeeping solution to provide GPS-stamped punches and digital time records.

Actsoft implemented TeamWherx so employees could punch in from job sites via mobile devices, generating timestamped, location-based reports. The solution gave HVAC Company verifiable timesheets, reduced the risk of payroll and overtime overpayments, improved staff accountability, enabled faster assignment of new work orders with near-real-time location data, and allowed management to quickly corroborate or resolve customer punctuality disputes.