ActivTrak
9 Case Studies
A ActivTrak Case Study
Parry International Enterprise, a long-established custom awards maker, needed a way to verify whether customer-service staff were spending work hours on personal tasks without creating unnecessary confrontation. Director Catherine Tio deployed ActivTrak’s employee monitoring and behavior analytics service to get objective, actionable visibility into staff activity.
Catherine tried ActivTrak’s free trial and integrated the service in under 30 minutes; managers used ActivTrak to track application and web usage, view screenshots and time-on-page, and use alarms and productivity reports. As a result, Parry International Enterprise gained clearer oversight to coach underperforming staff and reward productive employees, achieved a more focused workplace and moved to a paid ActivTrak plan to continue monitoring.
Catherine Tio
Director