Case Study: UNHCR streamlines regional reporting and coordination with ActivityInfo

UNHCR unifies reporting across 11 countries and 6 offices with ActivityInfo

UNHCR's regional office for the East, Horn of Africa and the Great Lakes region faced a challenge in coordinating diverse reporting activities across 11 countries. Information was scattered across Excel spreadsheets and documents, making it difficult to centralize data and serve the reporting requirements of country, regional, and headquarters levels. They needed a flexible, unified platform to harmonize data from various partners and programmes.

ActivityInfo provided the solution by serving as a unified reporting platform that was quick to deploy and easy for partners to learn. The implementation allowed each country office to customize the system for their specific monitoring needs, such as partner monitoring, distributions, and case management, while enabling the regional office to synthesize data for analysis. The result was improved coordination, more cost-effective reporting, and automated real-time dashboards via the ActivityInfo API. The platform became an intrinsic part of their programmes, with over 100 partner organizations reporting in some countries.

UNHCR