Case Study: RT Edgar achieves stronger customer engagement with ActivePipe

RT Edgar - Customer Case Study

RT Edgar agent Glen Coutinho needed a better way to stay top of mind with a large and constantly growing customer base while still balancing a busy schedule and time away from the office. To support his high-touch approach to relationship management, he used ActivePipe, an email marketing and client communication platform, as a key part of his daily routine.

ActivePipe gives Glen a consistent weekly touchpoint with nearly 30,000 contacts, including local and overseas clients he can’t reach individually. According to Glen, ActivePipe puts his face in front of 5,000 people every Thursday, helping him maintain relationships, reinforce his brand, and back up his manual calling efforts; he also advises new agents to make it an essential part of their business.

RT Edgar

Glen Coutinho

RT Edgar