Case Study: EurizonVita achieves compliance and secure, cost-saving customer communications with ActivePDF Server

Server by ActivePDF Achieves Compliancy and Improves Communications for EurizonVita

EurizonVita, a leading life-insurance provider in Italy that sends over one million customer letters annually, faced a new legal requirement to retain copies of all communications. Previously letters were only temporarily stored and could be regenerated on request; printing everything to meet the law would have been costly, environmentally harmful, and difficult to archive, so the company needed a stable, high-volume electronic archiving solution—PDF was chosen for fidelity and longevity.

EurizonVita implemented ActivePDF’s DocGenius Server to convert Word-generated letter templates into secure, sequentially named PDFs at print time, automatically applying required security settings and archiving files for easy retrieval by call-center agents. The solution was deployed within a month, produces PDFs in under two seconds (about four seconds end-to-end), delivered legal compliance with minimal workflow change, and reduced costs and paper use while improving customer satisfaction.

EurizonVita

Giorgio Moioli

Senior Analyst Developer