Case Study: d-flo Limited achieves reliable, high-quality travel communications with ActivePDF Server

ActivePDF and d-flo Limited Revolutionize Travel Communications

d-flo Limited is a solution provider that launched TravelComms to help travel companies automate and personalize customer documentation. The company faced the challenge of delivering accurate, accessible and printable itineraries globally while ensuring high-integrity PDF output for customer use and long-term regulatory storage.

d-flo built TravelComms around ActivePDF’s DocGenius/Server to generate reliable, server-side PDF communications that combine booking data (CRS) with CRM, CMS and third‑party content. The platform delivers responsive emails with detailed PDF attachments (or printed mail), stores records in a Content Center for self‑service and compliance, and has been adopted by operators such as Great Rail Journeys and Neilson Active Holidays, improving engagement and customer experience.

d-flo Limited

Colin Brimson

Co-Founder and Business Development Director