Case Study: Chaska Community Center achieves 100% park rental revenue increase with ACTIVENet

Chaska Community Center - Customer Case Study

The Chaska Community Center, located in Minnesota, needed a cloud-based solution to modernize its operations and better serve its 25,000 customers. Their challenge was to move processes like facility rentals, program registration, and memberships online without requiring dedicated IT staff. They chose ACTIVENet, a configurable recreation management platform, to achieve this goal.

ACTIVENet provided a suite of modules that were easily configured by the center's staff. The solution automated facility reservations, program registration, and payments, including a highly effective auto-billing feature. The results were transformative: park rental revenue increased by 100%, administration time for reservations was eliminated, and staff saved significant hours per week. ACTIVENet enabled the center to ensure on-time revenue collection, offer more flexible customer options, and drastically reduce administrative burdens.

Chaska Community Center

Susan Marek

Fitness Coordinator and Software Engineer