Case Study: Shaw Communications achieves compliant high-volume document generation with ActiveDocs

Shaw Communications generates 10,000+ compliant contracts with ActiveDocs

Shaw Communications, a major Canadian cable TV and network provider, faced the challenge of automating the high-volume generation of accurate customer communications and complex contracts while maintaining strict compliance with evolving industry regulations. To address this, they selected ActiveDocs to replace their previous in-house solution.

ActiveDocs was implemented in Automated Mode and integrated with Shaw's systems to batch-generate tens of thousands of personalized contracts and support on-demand customer communications. The solution provided high volume, rapid, and reliable document generation, ensured compliance with regulatory guidelines, and allowed business users to easily maintain templates in Microsoft Word without relying on IT.

Shaw Communications