Case Study: Scania achieves faster, automated document and email communications with ActiveDocs

Scania cuts agreement processing time with ActiveDocs in a 21-day rollout

Scania Finance UK, a financial services provider for a major vehicle manufacturer, faced inefficiencies in its manual document creation processes for lease and hire agreements. The company relied on hard copies for internal communication and manual methods to prepare documents for e-signature, which was time-consuming and prone to error. To address this challenge, Scania implemented ActiveDocs to automate its documentation and customer communications.

By deploying ActiveDocs, Scania automated the generation of its full suite of agreements, sourcing data directly from its CRM and financial systems with 100% fidelity. The solution included an Outlook module for customer service emails and seamless integration with its e-signature provider. ActiveDocs enabled Scania to generate document packets in a fraction of the previous time, eliminating manual editing, reducing human error, and allowing deals to be closed in a fully automated, paper-free manner.

Scania