Case Study: Ricoh New Zealand creates customized sales proposals faster with ActiveDocs

Ricoh cuts proposal editing time to 2–3 minutes with ActiveDocs

Ricoh New Zealand, a subsidiary of the global information technology conglomerate, faced the challenge of creating highly customized sales proposals for its prospects without relying on costly external vendors. Their sales team needed the ability to quickly edit and add new content to give their proposals a competitive edge. To solve this, they implemented ActiveDocs document automation and template management software.

The solution from ActiveDocs allowed Ricoh’s sales staff to access templates through their intranet, populating them with pre-approved content and customizing them for each prospect. This enabled the team to modify complex documents in seconds instead of days. The measurable impact was significant, with a simple change now taking just two to three minutes. ActiveDocs saved the sales people a lot of time, as 80% of the content they needed was already created, allowing them to focus on customization and present the company very professionally.

Ricoh