Case Study: Liberty Mutual Insurance accelerates mid-market product launch with ActiveDocs

Liberty Mutual Insurance launches mid-market insurance products in 6 months with ActiveDocs

Liberty Mutual Insurance faced the challenge of rapidly entering the emerging mid-market commercial insurance segment ahead of its competitors. To achieve this, its new subsidiary, Liberty Mutual Benefits (LMB), needed to automate the generation of highly complex policy documents for its new products. They selected ActiveDocs Opus as their document generation solution to integrate with a new core insurance system.

The ActiveDocs solution automated the production of proposals, policies, and certificates, ensuring all documents adhered to strict business rules and branding without manual intervention. This dramatically reduced response times to client requests and eliminated errors. Using ActiveDocs, LMB was able to launch its full suite of products into the target market within just six months, achieving a speed of delivery previously deemed impossible for a company of its size.

Liberty Mutual Insurance