Case Study: Dimension Data reduces statement-of-work creation time with ActiveDocs

Dimension Data cuts statement-of-work creation from 2-10 days to minutes with ActiveDocs

Dimension Data, a global technology consultancy, faced challenges efficiently generating complex and accurate client-facing Statements of Work. These documents required merging large volumes of static content with customer- and project-specific data from MS Project and CRM, a process that was previously manual and took consultants days to complete. To address this, they implemented the ActiveDocs Opus document composition solution from vendor ActiveDocs.

The solution integrated ActiveDocs Opus with MS Project and CRM to create a wizard-driven, rule-based document generation system. This reduced Statement of Work creation time from days to just minutes, delivering orders of magnitude improvement in efficiency. The automated process also improved accuracy, reduced risk, and freed up valuable consultant time for higher-value tasks. ActiveDocs provided the key technology that enabled this transformation.

Dimension Data