Case Study: Cigna accelerates insurance document automation with ActiveDocs

Cigna generates insurance documents in seconds with ActiveDocs for 350,000 clients

Cigna Life Insurance New Zealand, a leading personal insurance provider, needed a robust solution to generate and manage a high volume of insurance documents that were consistent with its branding and compliant with industry regulations. To meet this challenge, Cigna selected and implemented the ActiveDocs automation solution.

ActiveDocs was deployed in an automated mode and integrated with Cigna's existing systems. The solution automated document production for both external e-fulfilment and internal underwriting workflows, significantly reducing errors and processing time. The implementation by ActiveDocs enabled Cigna to sell products faster through e-fulfilment and allowed business users to manage templates and make rapid changes without IT intervention, leading to a major redistribution of internal resources towards increased productivity.

Cigna