Case Study: Regis Aged Care achieves faster, compliant, error-free documentation with ActiveDocs

ActiveDocs smart calculations, business rules, and optimized approval streamline resident document generation for Regis

Regis Aged Care, which operates more than 50 residential aged‑care facilities across Australia, faced a complex web of federal and state regulations and frequent transcription/clerical errors during resident intake that risked incorrect admissions, subsidy calculations and regulatory penalties. To address this, Regis engaged ActiveDocs and its document automation software (Template Design & Management, the Document Wizard, dynamic Workflow and Composition engines) to standardize and validate information capture and document generation.

ActiveDocs implemented template-driven Word integration, wizard‑based Q&A capture, business rules and calculation engines, and context‑aware approval workflows that preferentially route sign‑off to local managers. The result was faster, validated information capture with minimal rework, legally compliant documents, optimized sign‑off times and a reduction in compliance exceptions and the time and cost of producing documentation—demonstrating measurable improvements to Regis’ accuracy and operational efficiency.

Regis Aged Care