Case Study: a commercial property insurer in the USA automates policy document generation with ActiveDocs

a commercial property insurer in the USA automates policies for 5,500 employees with ActiveDocs

The customer, a commercial property insurer in the USA, faced the challenge of manually generating highly customized and lengthy insurance policies, a slow and error-prone process supported by a legacy clause library. They needed a unified document automation platform to support all their companies and product lines and selected ActiveDocs as their solution.

ActiveDocs implemented a hybrid system featuring both automated and user-driven document generation modes. This solution integrated with the insurer's core system, utilized a vast snippet library, and empowered business users to make updates in minutes instead of weeks. The measurable impact included a significant acceleration of document turnaround time, a major reduction in errors, and the reliable provision of document automation capabilities for all 5,500 employees.