Case Study: YMCA of Metropolitan Los Angeles enhances member experience with ACTIVE Network

YMCA of Metropolitan Los Angeles streamlines 135,000+ memberships with ACTIVE Network

The YMCA of Metropolitan Los Angeles was challenged by its outdated, custom-built recreation management system, which was difficult for staff to use and expensive to maintain. Seeking a solution to improve usability and scale with their needs, they partnered with ACTIVE Network and chose its ACTIVE Net cloud-based software.

ACTIVE Network implemented its solution to provide online access and mobile services, a complete view of members, and integrated communication tools. This partnership allowed the YMCA to enhance the member experience, save staff time, and reduce the costs associated with maintaining their old proprietary system, thereby strengthening their community goals.

YMCA of Metropolitan Los Angeles