Case Study: Seattle Parks & Recreation boosts online program registration with ACTIVE Network’s ACTIVENet

Seattle Parks & Recreation boosts online registrations to 70-80% with ACTIVE Network

Seattle Parks & Recreation needed a technology partner to help streamline administrative tasks and provide detailed reporting to better serve its community. The department was required to change its system after discovering its previous platform, ACTIVE Class, was being discontinued, prompting a search for a new solution from vendor ACTIVE Network.

By implementing ACTIVENet, the department significantly simplified its online registration process. The solution from ACTIVE Network led to a dramatic increase in online registrations, from a 40% average to between 70-80%, reducing in-person lines and receiving positive community feedback. The robust reporting tools also allow the department to identify underserved areas to tailor future programs.

Seattle Parks & Recreation