Case Study: George Mason University increases productivity and reduces paper waste with ACTIVE Network campus recreation software

Recreation Department Dramatically Increases Productivity, Reduces Paper Waste, and Exposes New Revenue Streams with Campus Recreation Software

George Mason University's Recreational Sports department faced significant challenges with its outdated, custom-built software, which lacked intuitive workflow, robust reporting, and the capacity to handle its large volume of members. This system failed to meet their needs, leading them to invest in a solution that was not delivering results. They sought a new software provider to increase productivity and support their expanding operations, ultimately selecting ACTIVE Network and its Class software.

ACTIVE Network implemented its comprehensive Class software, which included modules for activity registration, memberships, and point-of-sale. The solution dramatically improved the department's administrative efficiency, slashing financial reconciliation time from five hours to just 30 minutes and significantly reducing data entry errors. The new system also provided powerful reporting tools that exposed new revenue opportunities and enhanced member services through faster check-ins and reduced paper waste. The vendor, ACTIVE Network, helped the university become more organized and productive while improving its bottom line.

George Mason University

Nathan Dougan

Assistant Director