Case Study: Phoenix Parks and Recreation streamlines operations with ACTIVE Network

Phoenix Parks and Recreation saves 15,000 hours with ACTIVE Network

Phoenix Parks and Recreation, managing one of the largest geographical cities in the U.S., needed a software partner to manage its hundreds of facilities, integrate with existing systems, and improve communications for its over 5 million citizens. The department turned to ACTIVE Network and its ACTIVENet product to address this challenge.

By implementing ACTIVENet, Phoenix Parks and Recreation gained online Facility Reservations and Specialty Permits, saving countless staff hours. In one year, customers reserved over 15,000 hours and booked over 5,400 permits online. The solution from ACTIVE Network also provided critical integrations and a Marketing & Communications tool, which streamlined cross-departmental reporting and allowed the department to seamlessly send updates to its half-million customers.

Phoenix Parks and Recreation