Case Study: Sammamish Rowing Association achieves smoother, more efficient online registration with ACTIVE Network

Online registration helps smooth out the waters for Sammamish Rowing Association

Sammamish Rowing Association, a large nonprofit rowing organization in Redmond, Washington, needed a more efficient registration process than its old spreadsheet-based system could provide. The group, which manages more than 2,000 registrations a year, turned to ACTIVE Network for online registration and payment tools to simplify membership management and reduce errors.

ACTIVE Network implemented a customized online registration system with a solid database, online payments, email communication, account history, and wait-list management. The solution streamlined fee collection, reduced staff time spent on manual work and bank trips, and gave members a easier self-service experience; the association said the move was a “game changer” and that convenience and automation significantly improved operations.

Sammamish Rowing Association

Hanna Floss

Registrar