ACTIVE Network
101 Case Studies
A ACTIVE Network Case Study
UFIT, a Singapore-based fitness group, faced a significant administrative challenge with manual registration and payment processing for its Clean & Lean Challenge. Their previous method, which relied on phone and in-person sign-ups, was time-consuming, prone to errors, and lacked an established payment system. This inefficient process created a barrier to growth for their program. UFIT turned to ACTIVE Network and implemented their ACTIVE Works Endurance platform to automate and streamline operations.
By using ACTIVE Works Endurance, UFIT established a simple and efficient online registration and payment system. The solution provided by ACTIVE Network made the sign-up process quick and easy for participants, taking "less than a few minutes." This dramatically improved the customer experience and directly contributed to a measurable increase in participation. For their fifth challenge using the ACTIVE system, UFIT saw 155 participants, almost doubling the previous average of 80-95 people.