Case Study: Huntsville Amateur Hockey Association increases collections by 75% and saves thousands with ACTIVE Network

Increasing Collection Rates By 75% & Saving Thousands

Huntsville Amateur Hockey Association (HAHA) needed a better way to handle paper-based hockey registrations, payments, and collections for its 700+ players and 50 teams. After an earlier online system created payment delays and reporting problems, the nonprofit turned to ACTIVE Network for hockey registration software that could streamline operations and reduce manual work.

ACTIVE Network implemented an online registration and payment system with USA Hockey membership verification, recurring installment billing, template reporting, and email reminders. The results were immediate: HAHA eliminated manual data entry and bank trips, saved significant staff and volunteer time, and increased collections by 75%, cutting unpaid balances from about $20,000 to $2,000.

Huntsville Amateur Hockey Association

Patti Fulks

Association Registrar