Case Study: New Year’s Race Los Angeles processes 177 race day registrations with ACTIVE On-Site

Inaugural Event Processes 177 Race Day Registrations with ACTIVE On-Site Mobile App

The New Year's Race Los Angeles faced the challenge of processing a high volume of race day registrations efficiently and securely at their inaugural event. Their initial plan to handle these sign-ups with paper forms was time-consuming, created a security risk from carrying cash, and resulted in significant administrative work. They turned to vendor ACTIVE Network and implemented its ACTIVE On-Site mobile application to find a better solution.

ACTIVE Network provided its On-Site app, which allowed volunteers to process registrations directly via iPhone. This solution integrated with the event's existing system, eliminating paper forms and manual data entry. The results were highly successful: 177 registrations were processed quickly on race day, nearly $20,000 in revenue was collected securely without cash handling, and the event timer was able to integrate the new data instantly. The race director was so pleased with the measurable reduction in admin work that he plans to use ACTIVE On-Site at all future events.