Case Study: USA Triathlon streamlines registrations and event-day check-ins with ACTIVE Network

Global Multisport Organization Expands Its Reach and Membership With Tech-focused Hardware, Software

USA Triathlon (USAT), the national governing body for triathlon and other endurance sports, needed a more efficient way to process registrations, payments, and event check-ins for its nearly 500,000 members. To address this challenge, they partnered with vendor ACTIVE Network to implement the ACTIVEWorks and On-Site software platforms to streamline operations and improve the member experience.

By using ACTIVE's solutions, USAT streamlined event registration, enabling real-time account verification that saved time for athletes and staff. The partnership yielded significant results, including a large increase in participation at National Championships due to easier registration. ACTIVE's software also provided valuable data insights for member retention and helped the organization work more effectively with event directors across the country.

USA Triathlon

Chuck Menke

Chief Marketing Officer