Case Study: Desert Recreation District streamlines registration and member engagement with ACTIVE Network's ACTIVENet Captivate app

Desert Recreation District streamlines 165 monthly programs with ACTIVE Network

Desert Recreation District, a large parks and recreation district in California, was seeking a more streamlined and efficient process for its members to sign up for classes and access information. Their previous online system was often confusing for guests, especially those using mobile devices. To address this challenge, they partnered with ACTIVE Network and implemented the ACTIVENet Captivate app.

The ACTIVENet Captivate app provided a mobile solution that simplified registration, allowed members to search for and enroll in programs, and receive notifications. For the organization, the app from ACTIVE Network streamlined day-to-day operations, provided valuable member analytics, and significantly reduced the number of calls to the front desk. The outcome was an efficient and easy-to-use process that improved engagement for both the District and its members.

Desert Recreation District